Privacy Policy

When we use the terms "we," "us," "Company," and "Provider," we mean the company CloudVPS. The terms “you” or “Client” refer to the individual or legal entity registered with us to use the services, products, and solutions provided, including the website https://cloudvps.host.

Section 1: Privacy Policy

1. Types of information we store about you

Personal data is any information relating to an identified or identifiable person. It does not include data from which the identity has been removed (anonymous data). We may collect, use, store, and transfer various types of personal data about you, which we have grouped as follows:

• Identification data includes your name, maiden name, surname, username or similar identifier, marital status, title, date of birth, and gender.
• Contact data includes billing address, delivery address, email address, and phone numbers.
• Financial data includes bank account details and payment card information.
• Transaction data includes information about payments to and from you, as well as other details about products and services you have purchased from us.
• Technical data includes your internet protocol (IP) address, login data, browser type and version, time zone setting and location, types and versions of browser plug-ins, operating system and platform, and other technologies on the devices you use to access our website.
• Profile data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage data includes information about how you use our website, products, and services.
• Marketing and communications data includes your preferences in receiving marketing information from us and our third parties (including email marketing), as well as your communication preferences.

We also collect, use, and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data may be derived from your personal data, but it is not considered personal data under the law because this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a particular feature of the site. However, if we combine or link aggregated data with your personal data in a way that could directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this Privacy Policy.

We do not collect special category personal data about you (this includes information about your racial or ethnic origin, religious or philosophical beliefs, sexual life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data). We also do not collect information about criminal convictions and offenses.

2. How your personal data is collected

We may collect personal data about you in various ways:

Direct interactions: You may provide us with your personal, contact, and financial information by filling out forms or contacting us by post, phone, email, or otherwise. This includes personal data that you provide when you:

• purchase our products or services;
• create an account on our Website https://cloudvps.host/billmgr;
• subscribe to our services or publications;
• request marketing materials to be sent to you;
• participate in a competition, promotion, or survey.

Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, actions, and browsing patterns. We collect this personal data through cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites that use our cookies. Please refer to our cookie policy for more information.

Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, as detailed below:

• Technical data from the following parties:
• analytics providers, such as Google, located outside the EU;
• advertising networks located within or outside the EU;
• search information providers located in the EU or outside of it.
• Contact, financial, and transaction data from providers of technical, payment, and delivery services.
• Identification and contact data from data brokers or aggregators.
• Identification and contact data from publicly available sources.

Certain information must also be provided by you in order for us to enter into a contract with you or to meet our legal obligations. If you do not provide such information, it may hinder our ability to manage the rights and obligations arising from our relationship. We may also be unable to fulfill our legal obligations. In such a case, we may have to cancel the product or service you ordered, but we will notify you in due time.

3. How we will use your information and on what basis

We need to process the information listed in section 2 above:

• if you have given your consent to the processing of your personal data for one or more specific purposes;
• to fulfill our contract with you;
• so that we can comply with our legal obligations;
• for the purposes of our legitimate interests or those of third parties in running our business, provided that your interests and fundamental rights do not override those interests.

The purposes for which we will process your personal data are listed in the table below. Sometimes the legal bases for processing overlap, and there may be several legal bases that support our processing of your personal data.

Purposes:

• To create your account and complete your account profile if you choose to do so.
• To receive your inquiries, understand them, and respond to them.
• To fulfill any orders we receive from you.
• To make suggestions and recommendations to you and other users of our services, with your consent, regarding: (i) news and updates about us, our partners, products, services, and content; (ii) content, goods, and services that may interest you; and (iii) other promotions and events that we believe may be of interest. You may withdraw your consent at any time by notifying us, including sending us a message through the ticketing system on the website https://cloudvps.host/billmgr.
• To understand how you use the Website, record your preferences for using the Website, troubleshoot any issues, and evaluate and improve the Website's performance.
• To assist us in public relations and other media-related activities.

4. Profiling

We may conduct basic profiling about you to enhance the quality of the services provided to you (for example, to help you track when you leave items in your cart), to provide you with relevant customer support, and to draw your attention to any products or services that may interest you.

5. Sharing Data

For the purposes outlined above, we may need to share your personal data with the parties specified below.

Third-party service providers

We may share personal data with third-party service providers to the extent reasonably necessary for the purposes set out in this Privacy Policy, provided that they will not use the information for their own purposes. We allow them to process your personal data only for specified purposes and in accordance with our instructions. All our third-party service providers are required to implement appropriate security measures to protect your personal data in accordance with our policy.

Our third-party service providers may perform the following types of activities: Information technology and system administration services.

Other third parties

We may share your personal data with other third parties, for example, in the event of a sale or merger, when using professional advisors (such as bankers, accountants, auditors, legal representatives), or as required by law, court order, administrative agency, or other government entity, authority, or regulatory body for national security, compliance with laws, or other legal requirements.

We require all third parties to maintain the security of your personal data and to handle it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes and allow them to process your personal data only for specified purposes and in accordance with our instructions.

6. Children

We do not knowingly collect personal data from children under thirteen (13) years of age, and our website is not intended for use by individuals under thirteen (13) years of age.

7. International Data Transfers

If it is necessary to transfer your personal data to organizations located outside the European Economic Area, we will not transfer your personal data except when we have taken appropriate measures to ensure adequate protection of your personal data. These measures may include, for example, specific contracts containing standard contractual clauses of the EU Commission, or other appropriate measures.

8. Data Security

We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data.

Please keep in mind that while we place great importance on the security of all the information we store and process and strive to always provide reliable, commercially reasonable security, no security system can prevent all potential security breaches.

9. Data Retention

We will retain your personal data only as long as necessary considering the purpose for which the data was collected, or as otherwise described in this Privacy Policy.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or accidental disclosure of your personal data, the purposes for which we process your personal data, and whether those purposes can be achieved through other means, as well as applicable legal requirements.

10. Your Rights Regarding Personal Data

You have the following rights regarding how we process your personal data:

• Request access. You have the right to request a copy of the personal data we process about you.
• Request correction. You have the right to request the correction of personal data we hold about you, for example, if it is incomplete or inaccurate.
• Request deletion. You have the right to request the deletion of your personal data if we have no legal grounds to continue processing it, or if you have exercised your right to object to processing (see below).
• Object to processing. You have the right to object to the processing of your personal data if we rely on a legal basis of our (or a third party’s) legitimate interests for such processing.
• Request restriction of processing. You have the right to request that we suspend the processing of your personal data, for example, if you want to establish its accuracy or the reasons for processing.
• Request a machine-readable copy and transfer. You have the right to request a machine-readable copy of your personal data, which you can use to approach another data controller. If technically feasible, you can also ask us to send this information directly to another data controller if you prefer.
• Right to lodge a complaint. You have the right to submit a complaint through the ticketing system on our website https://cloudvps.host/billmgr.
• Right to withdraw consent. In limited circumstances, in relation to any processing of your personal data that we rely on the legal basis of your consent, you have the right to withdraw such consent at any time by notifying us through the ticketing system on the website https://cloudvps.host/billmgr. If consent is withdrawn, we will no longer process the relevant personal data.

Please note that we may need to request specific information from you to confirm your identity and ensure your right of access to information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to a person who has no right to receive it.

11. Links to Third Parties

Our website may contain links to third-party websites, plugins, and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to review the privacy policy of every site you visit.

12. Your Duty to Inform Us of Changes

It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us.

13. Changes to this Privacy Policy and Applicability

We reserve the right to update the Privacy Policy at any time, and we will provide you with a new version when we make any significant changes. We may also notify you from time to time in other ways about the processing of your personal data.

Section 2: Cookie Policy

1. Our Cookies

Our website uses cookies to distinguish you from other users of our site. This helps us provide you with a pleasant browsing experience and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store in your browser or on your computer's hard drive, if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website. They include, for example, cookies that allow you to log into secure areas of our site, use the shopping cart, or access electronic billing services.
• Analytical or Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our site during their use. This helps us improve the way our site works, for instance, by ensuring that users easily find what they are looking for.
• Functional Cookies: These are used to recognize you when you return to our site. This enables us to personalize our content for you, greet you by name, and remember your preferences (such as your language or region choice).
• Targeting Cookies: These cookies record your visit to our site, the pages you have visited, and the links you have followed. We use this information to make our site and the advertisements displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

For more detailed information about the individual cookies we use and their purposes, please refer to the table below:

2. Third-party Cookies

Some cookies may be set by third parties when you visit our site. These third parties may include vendors who work with us to provide our services, companies that participate with us in affiliate marketing programs, and other third parties. These cookies are controlled by third parties, so please refer to the websites of these third parties for more detailed information about these cookies and how to manage them.

Facebook Pixel: https://www.facebook.com/policies/cookies/

LinkedIn Pixel: https://www.linkedin.com/legal/privacy-policy

Twitter Pixel: https://twitter.com/en/privacy

3. How to Change Your Cookie Settings?

Most web browsers and mobile devices allow you to control most cookies and similar devices through the browser and mobile device settings. To learn more about cookies, including how to see which cookies have been set, visit www.aboutcookies.org.

Information about web browsers can be found on the browser developer's website. Your mobile or tablet device provider may also provide you with additional options for managing cookies, and browsers may be available to you in your device settings—please consult your device settings for information on such management tools (if applicable).